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  • Report:  #645826

Complaint Review: Shane Robinson - calgary Alberta

Reported By:
shaner154 - calgary,, Alberta, Canada
Submitted:
Updated:

Shane Robinson
3515 32 ST NE calgary, T1Y5Y9 Alberta, United States of America
Phone:
(403) 879-1588
Web:
http://www.united-alarms.ca/
Categories:
Tell us has your experience with this business or person been good? What's this?

On Sept 3 I received a letter from United Security Systems stating that a security interest had been placed on my property located in Calgary, AB in the amount of 2256.93. The letter also stated that if I did not pay United Security Systems that they would charge me 2.5% interest per month indefinitely. I contacted them to inquire as to the reason for the security interest and they told me that it was because they installed an alarm on my premise. I notified them that I did not authorize the installation on the premise, and that it was a rental unit. They proceeded to tell me that I need to pay them and then take my tenants to small claims court to get my money back. When I got possession of the property back from the tenants in mid August there was no alarm system installed. The tenants that supposedly installed an alarm company system left the province and I have no means to contact them. I asked for copies of the contract and for any proof of an installation billing, or monthly charges for the service and they declined to provide this information to me.



I have told them that they are more than welcome to stop by and check to see if ANY of the equipment is still there, but they refused.



Now I am forced to Pay them the money, or go through a costly legal battle which could end up costing me thousands.





2 Updates & Rebuttals

shaner154

calgary,,
Alberta,
Canada
Report Update

#2Author of original report

Wed, November 24, 2010

Regarding the matter as originally posted, United Alarm has contacted me and expressed a concern that my above posting may contain several misleading or false representations.  The matter between United Alarm and myself has now been resolved to the satisfaction of both parties.


shaner154

calgary,,
Alberta,
Canada
corection to United Alarm report

#3Author of original report

Tue, November 16, 2010

The verbiage in the report claiming that "I am forced to pay them the money" is not 100% accurate. They have placed a security interest on my property, but have not taken any steps to enforce it. I went to the land titles office today and filed the documentation to have the security interest removed and I believe that United Alarm will not take any further action.

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