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  • Report:  #117765

Complaint Review: Sharedmovies.com - Nationwide

Reported By:
- Lancaster, California,
Submitted:
Updated:

Sharedmovies.com
sharedmovies.com Nationwide, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
unlimitedmovies.com I thought was brilliant idea, but you can't do nothing unless you buy into it. Then when you do you have to download the software which I found not to function, I could not even search. I have DSL and my speed is good.

I was unsatisfied and was emailed the following

Thank you for contacting Customer Contact Center.

In order to cancel a membership, you have to forward the receipt TRANSACTION#(confirmation email) that was sent to you on the day you joined. We will cancel your membership and you will no longer be able to access our members area.

Unfortunately, there will be no refund for your payment. You can cancel your membership and keep the software.

Sincerely,

Customer Support Center

Thank you for contacting Customer Contact Center.

The membership charge is a one time charge and you will not be re-billed. While it is possible to cancel your membership, as stated in the 100% satisfaction guarantee, refunds are issued only in cases where the member was unable to access the website.

We are a service website and do not issue refunds for dissatisfaction with software.

We provide an organized website with links to third party software. When you become a member of this website, you are agreeing to receive technical support and ratings and suggestions we provide for software.

You are a very valuable customer and we do not wish to lose you.

We may be able to help you find what you need or want.

Our service is a 24/7 support via email and they may be able to help you to get what you really want.

Sincerely,

Customer Support Center

Then I was emailed this

Russell

Lancaster, California
U.S.A.


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