- Report: #978116
Complaint Review: Shiekh Shoes Web Store - Ontario, California Internet
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Author Confirmed
Why?
Shiekh Shoes Web Store
Ontario, California, 917612 Internet, United States of America
Phone:
888) 574-4354 EXT 2
Web:
Categories:
Business Rating:
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Shiekh Shoes Web Store Customer Service is not service oriented Ontario, California Internet
I had to return a pair of boots to exchange sizing. The customer service departmetn is lacking in service. Seldom returns an email and although their business states a 3 day turn around.. It has been 4 days or longer and still no answer from the customer service department. I have an email stating they had not received my exchange when they had. I am now wondering just what type of company this is.
1 Updates & Rebuttals
Ronda
Hamilton,Ohio,
USA
Shiekh Shoes
#2Author of original report
Thu, December 06, 2012
After numerous non answered emails I finally called. I spoke with Scarlett who said she understood..(roll eyes here) and that she would look into the delay. She hung up on me. I then received an confirmation from Scarlett that my order is being shipped. Someone needs to show these people how to run an organized and customer friendly business. I am reporting them not only here on Rip Off but also the BBB and Consumer Affairs. I am also letting Amazon know how they are.
