Complaint Review: SHIEKH SHOES - Internet Internet

USPS website says -
**The U.S. Postal Service was electronically notified by the shipper on May 2, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later. ***
This means that my order has not been sent until now. Today is May 5. I remind you that I made the order 15.04.2010. It has been 20 days, the order has not been sent. It is the confirmed fact. The fact is also that that you very long process orders, do not keep in contact with the client and ignore any questions concerning my order.

I checked on the parcel number on the USPS website.

USPS website says -
**The U.S. Postal Service was electronically notified by the shipper on May 2, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later. ***
This means that my order has not been sent until now. Today is May 5. I remind you that I made the order 15.04.2010. It has been 20 days, the order has not been sent. It is the confirmed fact. The fact is also that that you very long process orders, do not keep in contact with the client and ignore any questions concerning my order.

×

1 / 0

❮ ❯

Customer Service Notes:

'5/4/2010 8:21:37 AM 'emailed customer tr# -amna

'5/1/2010 9:25:23 AM'Tracking CJ 246 731 832 us

'4/23/2010 5:33:32Thank you for your reply; your business is appreciated. I have gone ahead and moved your order to the shipping department along with SKU3 74248 in size 8.5. If the shoes pass our quality assurance, we will go ahead and ship out your order. You will receive a tracking number once the order is shipped. Once shipped, the funds will be adjusted to the new correct amount. If you have any other questions or concerns, feel free to contact us again. Thank you for shopping Shiekh Shoes. christian

'4/23/2010 1:16:01 PM' PM' sent 74248 sz 8.5 , 66733 and 66468 to qa. christian

'4/23/2010 10:41:55 AM' cstmr wants to replace n/a with 74248 in size 8.5.

'4/21/2010 4:17:17 PM'  Thank you for your recent order with Shiekh Shoes. Unfortunately, your order could not be completed in full because our warehouse recently informed us that one more of your items you requested are out of stock. Item #72767 is sold out in our chain. Would you like to replace the missing item with something else or would you like us to ship your order less the item that is unavailable? We are sorry for any inconvenience that we may have caused and not informing you with this information sooner. christian'

'4/21/2010 10:30:12 AM' 72767 = na -- shahbaz

'4/19/2010 11:36:05 AM' ok to process pronted by lelanie

'4/16/2010 5:22:05 PM' emailed customer for more billing info lelanie

'4/16/2010 8:53:40 AM'-non US bank-bill

Today, 30 April, but my order has not been sent until now. In response to my emails no answer. Online Shop blocked my money on my credit card but the shop does not want to send my order. Gone are all the announced date of formation of the order but nothing has changed.

Today, 30 April, but my order has not been sent until now. In response to my emails no answer. Online Shop blocked my money on my credit card but the shop does not want to send my order. Gone are all the announced date of formation of the order but nothing has changed.

×

1 / 0

❮ ❯

And again lie and a lie! I have checked up the order for your site. Here that at you it is written concerning my order:

Order number not found or still processing. Please verify the order number and try again. Employees do not respond to the letter. If you give a rebuttal, you must show the facts but not your imagination! In this case, the fact is that the order is not processed, the order status is not changed, the employees do not respond to my emails.

If you have sent my order write me number of my parcel in  USPS.

Customer placed the order on 4/15 using a foreign credit card.  Since it takes an additional day to get authorization, and U.S. banks do not provide address verification, we contacted the customer for confirmation his card was not being used fraudulently.  Customer responded on 4/19 to confirm charge and we began to process order.  We notified customer on 4/21 one of the items was sold out, and customer informed us to replace the sold out item with new item on 4/23.  Order was processed and shipped with replacement item 4/23.