;
  • Report:  #1052383

Complaint Review: shipito - Torrance, California

Reported By:
Vito G - bowen island, British Columbia,
Submitted:
Updated:

shipito
2972 Columbia St., Torrance,, 90503 California, USA
Phone:
310-212-7143
Web:
www.shipito.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I did pay for a forward mail service since 2009, but on my last request in March 2013 Shipito has refuse to send me the letters that i received. so after that i paid for the service shipito didn't ship any of my letters and this did caused me to lose documents and over $200 in value. I did request a refund and they did refuse to refund my full amount of $32.99.

The reason why they didn't ship my letter was because they said to me that a signed USPS form 1583 was not enough. They made me sent to them; a copy of my passport, my bills, my DL, my credit card the signed form 1583 when any other similar service company sometime they don't even request a USPS form 1583. I was a client since 2009 and they never request any notarize USPS 1583 before now they won't ship my letter if i don't have a notarize USPS 1583 i explain shipito that in Canada a notarize signature cost money but they didn't care, so i checked on other company like Bongo and they don't need any notarize USPS 1583 because its not needed. So now i been emailing back and fort with shipito support but they said that they can't do anything for my refund.

So i decide to file a claim for the $32.99 paid to shipito, and i request a full refund for $32.99.



Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//