- Report: #219259
Complaint Review: SHOPPING ESSENTIALS - DES PLAINES Illinois
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Author Confirmed
Why?
SHOPPING ESSENTIALS
POST OFFICE BOX 5152 DES PLAINES, 60017 Illinois, U.S.A.
Phone:
888-243-6180
Web:
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SHOPPING ESSENTIALS The company has enrolled me into there member service program without my permission to deduct $19.95 monthly from my bank account. ripoff DES PLAINES Illinois
On or about a month ago I called to order a program off the television. I remember specifically the individual asking me if I wanted to enroll in some program to receive discounts and that the program is offered free for the first 30 days and then it's a fee. I informed the in the individual that I'm calling just to receive the requested information and "No" I don't want to enroll in the program because I know that I will not remember to call and cancel before the 30 days are up.
About one month from receiving my requested material I received in the mail literature regarding Shopping Essentials and stating that a fee of $19.95 will be deducted each month. I immediately called my financial institution to inform them of the illegal pending charge and then contacted Shopping Essentials explaining of the unauthorized charge.
I further asked the representative from Shopping Essentials to give me a detail of how the charge was made and she explained to me that it was done the day of my ordering the materials. I informed her as well that I know that I didn't give permission to be placed in the said program.
Again, the only way that they can get away with attempting to mislead individuals is because all of the conversation was done verbally and unrecorded. I'm now more aware of how cautious people should be especially when other offers are being made in addition to what your requesting to buy.
Beverly
ORLANDO, Florida
U.S.A.
About one month from receiving my requested material I received in the mail literature regarding Shopping Essentials and stating that a fee of $19.95 will be deducted each month. I immediately called my financial institution to inform them of the illegal pending charge and then contacted Shopping Essentials explaining of the unauthorized charge.
I further asked the representative from Shopping Essentials to give me a detail of how the charge was made and she explained to me that it was done the day of my ordering the materials. I informed her as well that I know that I didn't give permission to be placed in the said program.
Again, the only way that they can get away with attempting to mislead individuals is because all of the conversation was done verbally and unrecorded. I'm now more aware of how cautious people should be especially when other offers are being made in addition to what your requesting to buy.
Beverly
ORLANDO, Florida
U.S.A.
1 Updates & Rebuttals
John
Califon,New Jersey,
U.S.A.
But you had to give them your bank account number.
#2Consumer Comment
Mon, November 06, 2006
If they wouldn't give you the info without you having to give them a bank account or credit card number, then they are not worth dealing with or on the up-and-up. You had to give them your information or they wouldn't have it.
