- Report: #1253282
Complaint Review: ShopSmartTVs.com - Internet
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ShopSmartTVs.com
Internet, USA
Web:
ShopSmartTVs.com
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ShopSmartTVs.com Martin Bait and Switch Internet
I ordered an LG 55LF6100 on September 6. The price was $50.00 less than Amazon. On Sunday 9/6 I received a call from Martin. He informed me that I had ordered the "Commercial Model" and that there was a different model for home use with a better warranty. He said that the commerical model was inferior and used a poorer quality display. He also stated that it was on the Website - and of course it was not.
He offered me the same model number TV "for home use" at $90.00 more. I told him I was not interested in being upsold and that I wanted to cancel the order. He explained - in a concerned voice - that he was "Helping" me and that he didn't want me to purchase an inferior product for my home. I told him to cancel the order. He gave me his phone number - 877-409-4220 in case I reconsidered. What a ripoff company. I will stick with Amazon.
