Mike
USA#2Author of original report
Tue, September 29, 2009
RipoffReport.com has saved a consumer again! Within a couple of days of me writing my report on Sid Hale, the owner of Rapid Action Profits, failing to honor his money-back-guarantee, I noticed a $297 refund deposited into my account. Thank you Sid for honoring your refund policy, finally.
I am glad to have the much-needed money back and thank Sid for honoring his word. I just wish he had honored it before I had to file a report. Maybe he will learn from this and pay more attention to emails sent his way requesting refunds. On the web, you are only as good as your reputation, and it is important to take care of your customers.
I do thank you Sid, again, and request that you maybe set up a toll-free support number to avoid future lapses in customer service like this again. I'm sure you're making enough money to do so!
ECS Dave
USA#3Consumer Suggestion
Sat, September 26, 2009
I'll repeat that, for those that missed it...
Mike from Oregon is WRONG!
First off, I'm a customer, a happy customer of Sid Hale's Rapid Action Profits. I am also an affiliate for the script/product. That being said, let me illustrate how Mike from Oregon is wrong...
#1. On each of the sales pages for Rapid Action Profits, and in the user's manual, there are links to Sid Hale's Rapid Action Profits SUPPORT DESK. Sid monitors that support desk diligently, as I can bear witness to that. I've submitted "tickets" through his support desk, and been answered, usually, in less than a day.
#2. In that same user's manual is a link to a SUPPORT FORUM, where Sid and others help each other with questions and concerns about getting Rapid Action Profits installed and performing as it is designed.
#3. As an affiliate for Rapid Action Profits, I've helped Sid sell a good many copies of his script, via my blog located at www.extracashsystems.com and have only had one refund request. That refund request was honored in a quick and timely manner.
From reading Mike from Oregon's complaint, it appears to me that he did not read the manual, and did not avail himself of any of the links for support that are plainly displayed in that manual, or on Sid's Rapid Action Profits site. Here's that link Mike: http://rapidactionprofits.com/helpdesk
ECS Dave