- Report: #652624
Complaint Review: Sid Hale's Rapid Action Profits - Internet
Reported By:
Hortensia -
Amsterdam, Other, Netherlands
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sid Hale's Rapid Action Profits
Internet, United States of America
Phone:
Web:
www.rapidactionprofits.com
Categories:
Business Rating:
(0)
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Sid Hale's Rapid Action Profits Sid Hale does not respond to the tickets I submitted to his helpdesk in which I ask for a refund. Internet
The refund requests that I submitted to the official helpdesk of Rapid Action Profits remain unanswered.
In case that Sid Hale reads this, here are the ticketnumbers:
-1- YRRBR86MTB, submitted on 12 October 2010
-2- 9SHRN2VS7M, submitted on 15 October 2010
The first one reads as follows:
------------------------
I would like to get a refund for RAP.
Here are the PayPal details of the transaction:
1 Oct 2010 09:17:47 GMT+02:00
Transaction ID: 3CJ38776S46400226
------------------------
In the second one I repeat that I really insist on being refunded, because the software is simply not for me, and I am entitled to a no questions asked 100 % refund guarantee.
Well Sid, please put your money where your mouth is!
Thank you.
In case that Sid Hale reads this, here are the ticketnumbers:
-1- YRRBR86MTB, submitted on 12 October 2010
-2- 9SHRN2VS7M, submitted on 15 October 2010
The first one reads as follows:
------------------------
I would like to get a refund for RAP.
Here are the PayPal details of the transaction:
1 Oct 2010 09:17:47 GMT+02:00
Transaction ID: 3CJ38776S46400226
------------------------
In the second one I repeat that I really insist on being refunded, because the software is simply not for me, and I am entitled to a no questions asked 100 % refund guarantee.
Well Sid, please put your money where your mouth is!
Thank you.
3 Updates & Rebuttals
Hortensia
Amsterdam,Other,
Netherlands
Finally money in the bank!
#2Author of original report
Fri, November 05, 2010
Well... today is 5 November and I am happy to tell you that my refund is finally deposited into my account.
Case Stevens was very quick with his reply and did not understand why PayPal had removed the refund transaction.
PayPal had done that without his knowledge.
So Case immediately put it right again, and now, two days later everything is solved.
All in all I have to admit that I will never buy a higher priced product again, if I can't buy it via Clickbank.
This took far too much time, emails and aggrevation. Life is too short for that nonsense.
Hortensia
Amsterdam,Other,
Netherlands
Refund removed
#3Author of original report
Wed, November 03, 2010
On 30 October PayPal send me the following message:
---------------------
Tracost B.V. just sent you a full refund of $197,00 USD for your purchase. It may take 4-6 business days to receive the refund in your PayPal account. If you have any questions about this refund, please contact Tracost B.V..
The refund will go to the card you paid with.
---------------------
Therefore I was already happy that finally Rapid Action Profits' Sid Hale was going to give me back my money.
Unfortunately I was happy too early, because on 2 November I received another email of PayPal with the subjectline:
A payment you received has been cancelled
PayPal advised me to contact Tracost B.V. for further information. Apparently Tracost B.V. is the go between for Rapid Action Profits in The Netherlands.
So now I have send an email, in which I ask for my refund, to both the business email and the customer service email addresses of Tracost B.V. , that are mentioned on the PayPal transaction page.
The contact person of Tracost B.V. is Case Stevens. There is a website http://www.casestevens.com.
Let's wait and see what happens now!
I will keep you informed about further developments.
Hortensia
Amsterdam,Other,
Netherlands
Finally a reaction from Rapid Action Profits
#4Author of original report
Mon, November 01, 2010
On 30 October 2010 I finally received a refund email from PayPal.
It says under "Note from merchant":
"I was told you wanted a refund for your RAP purchase, so here it is. Wishing you good luck".
Note that the payment is still pending until 4 November 2010!
My conclusion: Sid does put his money where is mouth is. I just don't understand him not answering my tickets. If he would have replied in a timely manner, I would not have written this report.
