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  • Report:  #48584

Complaint Review: Simple Escapes2 - Internet

Reported By:
- lubbock, Texas,
Submitted:
Updated:

Simple Escapes2
www.simpleescapes.com Internet, U.S.A.
Phone:
888-424-5629
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was charged $134.95 on my Capital One cc. I found out this was a pop up on AOL that I was supposed to have signed up for a $25 gift certificate to Target. I did not sign up for this. AOL gave out my credit card number to this fraud company.

I called the fraud dept at AOL, and the man got very very rude to me, and hung up on me. Guess I will cancel my account. Just Beware folks, looks like we are stuck with these charges. I had to cancel my cc, but they said charges from the internet would still be charged. What can we do??????

Janet

lubbock, Texas
U.S.A.


1 Updates & Rebuttals

Heather

Elkin,
North Carolina,
U.S.A.
I too was charged by Simple Escapes aka MKS Simple Escapes, I found out how to get your money back.

#2Consumer Suggestion

Mon, March 10, 2003

I posted my rip off report a few days ago. I found out how to get your money back. I too had called AOL billing/customer support, with no sucess. I was treated rudely, and told that it was my fault that this happened. In truth, my 12 yr old son clicked on a link in a chat room that said "free $25 gift card to Kmart" and in turn, I was charged $134.95 to my Visa Check Card. After hours on the phone Thursday night and Friday, I decided to call the main office of AOL. I called 703-265-1000 and spoke with an executive leason (forgive my spelling). I told him my story, and he said not only would AOL refund me my money, he would start 2 investigations for me. One to handle the RUDE customer service by the people I had spoken to the night before, and the other to investigate AOL's association with this company. I will let you know when the money is back into my checking account.

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