Bob
Adams,#2Author of original report
Tue, May 06, 2008
After receiving a return of my payment from VISA. One month later Simply Organic Sleep charged my card again. This is two months after I had canceled my order. I believe this company to be totally dishonest!!! I have never had a worst sales transaction. Gabriele
Bob
Adams,#3Author of original report
Wed, March 05, 2008
This is the latest response from Simply Organic Sleep when asked about my refund: "What is pathetic sad and unreal is the way that retail customers think that they are the only ones in the world when they place an order. We pride ourselves in our product and customer service and I am frankly tired of your attitude. I may have misspoke about your credit I have hundreds of customers (99 percent of them satisfied by the way) and I am out of town at our distribution center and not in my office. I will check my records when I get home to see exactly what the status of your credit is. I hope this is satisfactory but it probably wont be. If you have any further questions, I will be happy to assist." Susan Gehant Comptroller Another example of the way this business feels about its customers!!!