- Report: #1372590
Complaint Review: Sim's Mitsubishi - Medina Ohio
-
Author Confirmed
Why?
Sim's Mitsubishi
2098 Medina Rd Medina, 44256 Ohio, USA
Phone:
8667866701
Web:
http://www.simsmitsubishi.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sim's Mitsubishi Deceptive Advertisement False Advertising Medina Ohio
Report Attachments
I came in on a Deceptive Advertisement posted on the Sim's Website. After 2 hours of some ill prepared excuses and back-and-forth I was presented an outlandish offer along with some unwarranted condescension from the Sales Staff. What was extremely surprising was when Mr. Mark Sim's was then approached by the sales manager and fed some bad information regarding the advertisement as Mr. Sim's himself look me in the eye and perhaps unknowingly lied to me as he was led to believe this was the mistake of an intern... WOW.
It's a shame as I've actually had the Subaru Dealership up the street rectify the mistake and even honor a botched quote losing thousands in order to salvage the relationship of a long time customer. I wasn't prepared for Mr. Mark Sim's himself to be as dishonest. It's too bad the Brunswick Auto Mart Team doesn't sell Mitsubishi as they've always made good on their mistakes. Buyers please beware as my time was definitely not appreciated by any level of management and the disrespect I encountered on the way out was inappropriate. S******** Mitsubishi is your next nearest dealer if you're in need of another dealer.
Honor the advertisement or provide me an offer that compensates me for our time and do better; mistakes happen but the whole production we were put through is just embarrassing for a business of this size in an industry already known for such deceitful sales tactics.
https://drive.google.com/file/d/0B82JuZ70PnjVS0s2dnNadVhSaFE/view?usp=sharing
