- Report: #156500
Complaint Review: SINGER LAZER VACCUMS - Nationwide
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Author Confirmed
Why?
SINGER LAZER VACCUMS
WWW.SINGERLAZER.COM Nationwide, U.S.A.
Phone:
800-7318357
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
SINGER LAZER VACCUMS ripoff NATIONWIDE
I ORDERED A VACCUM ON THE TV AND WAS SUPPOSED TO GET A VACCUM + AN ADDITIONAL VACCUM FOR NO EXTRA CHARGE.
THEY WERE SUPPOSED TO BILL ME $39.95 A MONTH BUT INSTEAD THEY SAID WHEN I CALLED TO CHECK ON THE ORDER THAT THEY HAVE ME DOWN FOR 4 VACCUMS NOT 1 AND CHARGED ME 153.90.
I LIVE IN A 1 BEDROOM APARTMENT AND WOULD NEVER HAVE ORDERED 4 VACCUMS!
THE NEXT WEEK THEY CHARGED ME AN ADDITIONAL $73.00 TO WHICH THEY CANT EXPLAIN WHY THEY DID.
I CALLED WHEN I GOT MY BANK STATEMENT COMPLAINING THAT I'VE NEVER RECEIVED THE MERCHANDISE.
THEY GAVE ME FED-X'S # ALONG WITH A TRACKING # AND WHEN I CALLED FED-X THEY SAID THAT THEY NEVER PICKED UP ANYTHING FROM SINGER.
I CALLED SINGER BACK AND THEY SAID THAT THEY WOULD CREDIT ME THE 153.90 + THE 73.00 TO MY ACCOUNT.
IT'S BEEN 3 MONTHS AND I HAVE NEITHER RECEIVED THE MERCHANDISE OR THE CREDIT.
EVERYTIME I DO CALL SINGER THEY SAY THERE IS A NOTE IN THE SYSTEM TO CREDIT MY ACCOUNT BUT IN THE MEANTIME THEY STOLE $226.90 FROM ME AND IT HAS CAUSED ME TO BOUNCE CHECKS FROM MY CHECKING ACCOUNT AT $30.00 PER BOUNCED CHECK CHARGE AND HAS CAUSED ME NOT TO BE ABLE TO SEND A CHECK TO MY ELECTRIC COMPANY ORBECAUSE AS FAR AS I WAS CONCERNED I THOUGHT ID BE CHARGED $39.95 A MONTH AND ONLY DEDUCTED THAT SAID AMOUNT NOT $226.90.
I JUST GOT OFF THE PHONE WITH CUSTOMER SERVICE WHICH WHEN YOU CALL TAKES 4 OR 5 DIFFERENT #'S AND PEOPLE TO GET ANY HUMANS TO SPEAK TO FOR AN ANSWER AND THEY STILL INSIST THAT THEY WILL CREDIT MY ACCOUNT WHICH TO THIS DATE OF 3 MONTH OF ARGUING FOR MY CREDITS HASNT HAPPENED.
THE TV AD SAYS THAT IF YOU ARE NOT SATISFIED YOU CAN GET A FULL REFUND AND KEEP THE SECOND VACCUM FOR FREE BUT SINCE I HAVENT RECIED ANY MERCHANDISE THEY DONT GIVE ME THAT OPTION
Robert
hollywood, Florida
U.S.A.
THEY WERE SUPPOSED TO BILL ME $39.95 A MONTH BUT INSTEAD THEY SAID WHEN I CALLED TO CHECK ON THE ORDER THAT THEY HAVE ME DOWN FOR 4 VACCUMS NOT 1 AND CHARGED ME 153.90.
I LIVE IN A 1 BEDROOM APARTMENT AND WOULD NEVER HAVE ORDERED 4 VACCUMS!
THE NEXT WEEK THEY CHARGED ME AN ADDITIONAL $73.00 TO WHICH THEY CANT EXPLAIN WHY THEY DID.
I CALLED WHEN I GOT MY BANK STATEMENT COMPLAINING THAT I'VE NEVER RECEIVED THE MERCHANDISE.
THEY GAVE ME FED-X'S # ALONG WITH A TRACKING # AND WHEN I CALLED FED-X THEY SAID THAT THEY NEVER PICKED UP ANYTHING FROM SINGER.
I CALLED SINGER BACK AND THEY SAID THAT THEY WOULD CREDIT ME THE 153.90 + THE 73.00 TO MY ACCOUNT.
IT'S BEEN 3 MONTHS AND I HAVE NEITHER RECEIVED THE MERCHANDISE OR THE CREDIT.
EVERYTIME I DO CALL SINGER THEY SAY THERE IS A NOTE IN THE SYSTEM TO CREDIT MY ACCOUNT BUT IN THE MEANTIME THEY STOLE $226.90 FROM ME AND IT HAS CAUSED ME TO BOUNCE CHECKS FROM MY CHECKING ACCOUNT AT $30.00 PER BOUNCED CHECK CHARGE AND HAS CAUSED ME NOT TO BE ABLE TO SEND A CHECK TO MY ELECTRIC COMPANY ORBECAUSE AS FAR AS I WAS CONCERNED I THOUGHT ID BE CHARGED $39.95 A MONTH AND ONLY DEDUCTED THAT SAID AMOUNT NOT $226.90.
I JUST GOT OFF THE PHONE WITH CUSTOMER SERVICE WHICH WHEN YOU CALL TAKES 4 OR 5 DIFFERENT #'S AND PEOPLE TO GET ANY HUMANS TO SPEAK TO FOR AN ANSWER AND THEY STILL INSIST THAT THEY WILL CREDIT MY ACCOUNT WHICH TO THIS DATE OF 3 MONTH OF ARGUING FOR MY CREDITS HASNT HAPPENED.
THE TV AD SAYS THAT IF YOU ARE NOT SATISFIED YOU CAN GET A FULL REFUND AND KEEP THE SECOND VACCUM FOR FREE BUT SINCE I HAVENT RECIED ANY MERCHANDISE THEY DONT GIVE ME THAT OPTION
Robert
hollywood, Florida
U.S.A.
