- Report: #1156636
Complaint Review: Sixt Car Rental - Malaga Other
-
Author Not Confirmed
Why?
Sixt Car Rental
Terminal 2 & 3 Arrival Hall Malaga, 29004 Other, Spain
Phone:
+34-902-491616
Web:
http://www.sixt.com/car-rental/spain/malaga
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sixt Car Rental, Branch Manager: Ioana Maria Bucur Sixt Swindle Malaga Internet
Never, ever rent/hire a car from Sixt Car Rental!
When I went to pick up the car at Malaga airport I told the agent that I had already purchased collision damage waiver insurance through the booking agent, rentalcars.com. The agent lied to me and said that the insurance I purchased through rentalcars.com was not valid. In addition, the agent added glass and tire insurance, which I did not ask for. Since I had a very early flight, I did purchase the petrol refill, which was exorbitant!
When I next looked at my email there was a message from rentalcars.com warning me NOT to purchase insurance from Sixt because it was not necessary-the rentalcars.com insurance covered everything!
When I complained the company did not offer any refund or compensation of any kind.
Since then I have read numerous reviews from others that have had the same experience, or worse. Their business model is based on defrauding their customers. Sixt is the absolute worst rental car/car hire experience I have ever had!
