- Report: #1318308
Complaint Review: Skin Complex RX - Santa Ana California
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Author Confirmed
Why?
Skin Complex RX
P.O. Box 25380 Santa Ana, 92799 California, USA
Phone:
(888) 620-7456
Web:
https://skincomplexrx.com
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Skin Complex RX skin-complex-rx Advertising Scam Santa Ana California
This company subcontracts many marketers to sell its products, each of which owns their own web site and method of advertisement. If google the name of the product you will come up with different links for different companies and the wording "/skin-complex-rx" follows their URL address. These advertisers don't tell you about the 14 day trial after which they charge you. Some of them indicate a 30 day supply trial that refers to the size of the jar not the trial period. These other companies add a huge mark up after the 14 days. Since I didn't know about the 14 days and no paperwork came with the product I had no idea I was going to be charged $89.95 for the face cream and $85.95 for the eye cream. When I called the number on my card statement i got the real company customer service who argued with me, wouldn't let me speak, cut me off repeatedly and was unable to provide me with confirmation of my authorization to purchase, not try, the product.
I was offered a 50% refund, but even so, it's more than the advertised price in amazon for the combo which is $57.50.
So I will talk to my credit card company because this charge was not authorized nor can they prove to me that I authorized the charge or was given the trial period terms.
The product sucks by the way, very little amount, which is not a sample but the actual real size, a whoopin 0.5 fl oz and it's watered down, made my skin dry. Total Scam
