First, when you order they give additional offers like the eye cream. Lulled with the low price, I bought it. Now like the usual online websites, their terms and conditions are so long and little font, technical terms, ete, etc. Cut the story short, I orderd the cream and the eye cream for my in law and for me. Unfortunately, it didn't match with my sensitive skin and my in law's as well. So I opted cancelling it. I made sure that I cancelled my subscription. After , another package of the anti aging cream worth 94$ came. I called the customer service number, dialed a couple times before somebody picked up the phone. The representative was insisting that I did cancel one time but I only cancelled the eye cream. I understand that COMMON SENSE is not COMMON but why should I have cancelled my subscription if i will only cancel the eye cream which in the first place was only a rider of the main product. FUNNY! It's COMMON SENSE. I cancelled because I cancelled the main product, the anti aging cream, not the eye cream which is only a rider.
THIS IS TOTAL SCAM and the WORST PART, the cream is NON RETURNABLE and they kept on insisting that it is in the TERMS and CONDITIONS. HEck the terms and conditions. Your product didnt satisy me. Walmart even accepts returns without questions. And the product was still in the box , sealed. So I guess I will return to the post office and say I refuse to accept it and dispute it in my bank. So if this happens to you , and you see a box from the post man from skin endear and you know you cancelled , refuse it so they return to the sender because accdg to customer service, it is non returnable. SO SAD. Every dollar is worth somebody else's sweat , so why rip off somebody who's working hard to earn to be able to buy a product that can satisfy them ! SCAM SCAM SCAM!!!