- Report: #1377933
Complaint Review: Skin Scientific - St Petersburg Florida
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Author Confirmed
Why?
Skin Scientific
PO Box 41542 St Petersburg, 33743 Florida, USA
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Skin Scientific Ordered a trial supply but did not notice the FINE print that you only had 14 days from date of order to return product or they would charge you the full price. When the package arrived there was NO information provided with this information or a contact number for the company. Customer BEWARE!! St Petersburg Florida
I ordered what was suppose to be a free trial supply of Skin Scientific (Face and Eye Cream). I was to be charged only for S/H. When the package arrived there was no invoice or contact information for the company. When I noticed a charge on my credit card for $89.90 and $89.92 I located a phone number on my credit card statement and called the company. At this time I was informed that I had 14 days after placing the order to cancel it or I would be charged full price and that this was stated on the website. It is possible that it was stated that I had 14 days to return but I did not notice it and feel the company should have at the very least supplied a written notice with the delivery explaning this as well as a contact number for the company. It is my opinion that the company does not provded informatin so the consumer does not return the product thus allowing them to bill full price. I would advice anyone not to order from this company and to inform everyone they know to do the same. This is a scam and should not be allowed.
