- Report: #1342074
Complaint Review: SkinLush - Internet
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Author Not Confirmed
Why?
SkinLush
Internet, USA
Phone:
(888)799-5691
Web:
N/A
Categories:
Business Rating:
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SkinLush SkinTone False advertising Internet
Saw an ad for a sample of skin serum on Facebook. Ad said 'Free' just pay S&H of approximately $6.00. I received the product and two and a half weeks later, a charge for $94.95 on my bank account! I called the company, the employee was rude and insisted they could not take the product back & they could only offer a discount of 50%!!!. Then spoke to a Supervisor (he was even more rude). Said it was a trial purchase and if I didn't want to continue with the membership, I had 14 days to call and cancel from the date of purchase... Seriously?
There was no notation of this being a membership!!! He said he could offer a 35% refund...I told him the gal offered 50%...we went round and round...I told him I was getting my attorney involved..my 'account' is now cancelled and I'm not sure if I'm getting 35% or 50% refunded. This company is a total SCAM!!
Their ad also had a picture of Christy Brinkley and indicated this was the serum she used to look so young.... I highly doubt she would endorse a company as shady as this one!
