Please read all the other ripoff reports regarding EyeNoir and SkinNoir. The same situation has happened to me. My bank account was charged for the free samples of 4.95 and 5.95. Ten days later I was charged 89.95 and 85.95 because I falied to notify them that I wanted to cancel. I called to cancel and return the products today but was told that that was not an option. After some discussion, the rep told me she could refund 35%. We shall see. Sounds like they are willing to negotiate the damages depending on how far you push them. Do NOT order from this company.