- Report: #8628
Complaint Review: skybox tv - internet Nationwide
-
Author Not Confirmed
Why?
skybox tv
[email protected] internet, Nationwide, U.S.A.
Phone:
1-888-268-9729
Web:
N/A
Categories:
Business Rating:
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skyboxtv free dish hasn't come through yet! anyone else have this problem?
ordered thre two free receiver, free installation, 1st month free trial back in october. received my certificate and that's been all. have tried to contact skybox through all the possible contact options offered on their website and this is what i've gotten:
online chat- not available at this time (that's each and everytime!)
email request assistance- no responses aftr submitting god knos how many requests!
direct phoneline assistance- busy forever, when you do get through a recording comes on and states 'all operators are busy at this moment please leave a message at the tone'; then when you hear the tone another recording - 'sorry message file is full at this time'.
has anyone else encountered this problem and if so has anyone had any resolution yet?
Click here to read other Rip-off Reports on Sky Box TV
online chat- not available at this time (that's each and everytime!)
email request assistance- no responses aftr submitting god knos how many requests!
direct phoneline assistance- busy forever, when you do get through a recording comes on and states 'all operators are busy at this moment please leave a message at the tone'; then when you hear the tone another recording - 'sorry message file is full at this time'.
has anyone else encountered this problem and if so has anyone had any resolution yet?
Click here to read other Rip-off Reports on Sky Box TV
2 Updates & Rebuttals
Customer Service Manager (CRM)
atlanta,Georgia,
SkyBoxTV would like to help.
#2UPDATE Employee
Fri, March 15, 2002
ATTENTION: UNFORTUNATELY SKYBOXTV HAS CLOSED IT'S DOOR'S. Following the pattern of other Dot Com's in this current economy, SkyBoxTV is unable to continue doing business. If you have an existing concern or unresolved problem. Please visit htt://www.skyboxco.com and click on our link to fill out the provided form completely. SkyBoxTV is no longer accepting phone calls! You must complete the form. SkyBoxTV appreciates your business. Although our business has closed its doors, we will try our best to assist you. Customer Service, SkyBoxTV
Customer Service Manager (CRM)
atlanta,Georgia,
SkyBoxTV would like to help.
#3UPDATE Employee
Fri, March 15, 2002
ATTENTION: UNFORTUNATELY SKYBOXTV HAS CLOSED IT'S DOOR'S. Following the pattern of other Dot Com's in this current economy, SkyBoxTV is unable to continue doing business. If you have an existing concern or unresolved problem. Please visit htt://www.skyboxco.com and click on our link to fill out the provided form completely. SkyBoxTV is no longer accepting phone calls! You must complete the form. SkyBoxTV appreciates your business. Although our business has closed its doors, we will try our best to assist you. Customer Service, SkyBoxTV
