Cindy
Sacramento,#2Consumer Comment
Sun, May 21, 2006
Jane Coe...DOJ Employee???? Ruth in Kentucky...I DO work for the DOJ in Sacramento, California and I will check to see if a Jane Coe really does work there. (I doubt it). Believe me. The DOJ, as long as we are under the management of the wonderful Bill Lockyear will not tolerate such internet fraud. I will do everything in my power to ensure that the owner/operator of whiteovernight is fined and prosecuted and prohibited from doing business in the great State of California. Sincerely, Cindy
White
Ontario,#3UPDATE Employee
Wed, May 03, 2006
Dear unhappy WhiteOverNite purchasers, I am a representative of the company and wish to clear the air over this disturbing press we are receiving. Firstly, we have sold over one million units of WhiteOverNite to satisfied customers...customers who read and understand that they are receiving a free supply of WhiteOverNite along with an obligation to receive the full order. Our customers want whiteovernite every month. We NEVER hide terms and conditions and have no reason too...our customer service team of 30 men and women are happy to help you if you did not understand the terms and conditions and wish to discuss the situation. NOW, please understand our position...there are a lot of BAD consumers who are trying to get something FREE...a free Ipod, big screen etc...you place an order than dispute after we have shipped an order that cost us over $50.00 in advertising dollars alone...THIS should be a crime...who is the victim now? Not to mention you call your bank to dispute! PLEASE NOTE: No one ever put a gun to your head to order in the first place! You should hear the calls...we even have a supposed blind person say they never meant to order! You never meant to put all of your personal information into our secure system...credit card security code...phone #...terms understood...YOU NEVER MEANT TO ORDER??? Case in point. NOW, if you have a ligimate problem/concern/question...PLEASE call us toll free at 800-566-0959 or email at [email protected] BE PATIENT...we're busy placing orders for real customers. DO NOT CALL YOUR BANK AS WE ARE PROHIBITED BY BANK RULES TO CREDIT YOU AND ARE FORCED TO TAKE YOU TO COLLECTIONS AS YOUR PURCHASE IS A BINDING LEGAL CONTRACT. Call US and we are happy to remedy any problem you may have...but we will not tolerate "I didn't mean to order". Lastly, If you did not receive your product...CALL US and we will reship to you absolutely free. We want ONLY happy customers. For those of you who understand that whiteovernite will save you hundreds and hundreds of dollars by not having to pay $400.00 or more at the dentist for the SAME results...we thank you for your purchase and hope you are smiling and showing off your white teeth.