- Report: #1046502
Complaint Review: Skyler Ridge Apartments - Overland Park Kansas
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Skyler Ridge Apartments
7171 W 115th St Overland Park, 66210 Kansas, United States of America
Phone:
816-451-8976
Web:
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Skyler Ridge Apartments Molly Heinlein Unprofessional, Rude, Unaccommodating Overland Park, Kansas
Skyler Ridge was the most unprofessional, unaccommodating, rude place I have ever dealt with.
The Manager, Molly Heinlein was especially rude and unwilling to accommodate me. I was supposed to move into an apartment and couldn't because the smell of curry was so overwhelming it made me sick.
I tried everything myself to take care of the odor which as a brand new tenant I shouldn't have had to do.
I had to cancel my move to that apartment because the smell is impossible to get out and they wanted to charge me more money to switch units or cancel my lease for $2100. I really just wanted a new unit, but after speaking to Molly numerous times she wouldn't budge, she thought I just wanted out of my lease. I was so excited to move there, and it caused a lot of inconvenience and cost a lot of money. I want both my mother and I to be relieved of any financial responsiblilites to break the lease, I want all my money refunded that I have lost, including the time I had to miss at work. I tried going above Molly's head to Tim Sweeney and he said he couldn't help me he had to trust what Molly said. There is no reason I should have been treated so poorly and they need to be exposed
Michelle
Overland Park, KS
The Manager, Molly Heinlein was especially rude and unwilling to accommodate me. I was supposed to move into an apartment and couldn't because the smell of curry was so overwhelming it made me sick.
I tried everything myself to take care of the odor which as a brand new tenant I shouldn't have had to do.
I had to cancel my move to that apartment because the smell is impossible to get out and they wanted to charge me more money to switch units or cancel my lease for $2100. I really just wanted a new unit, but after speaking to Molly numerous times she wouldn't budge, she thought I just wanted out of my lease. I was so excited to move there, and it caused a lot of inconvenience and cost a lot of money. I want both my mother and I to be relieved of any financial responsiblilites to break the lease, I want all my money refunded that I have lost, including the time I had to miss at work. I tried going above Molly's head to Tim Sweeney and he said he couldn't help me he had to trust what Molly said. There is no reason I should have been treated so poorly and they need to be exposed
Michelle
Overland Park, KS
2 Updates & Rebuttals
Mich3569
Overland Park,Kansas,
Skyler Ridge Issue Professionally Resolved
#2Author of original report
Thu, July 11, 2013
I would like to update my original complaint about Skyler Ridge Apartments. Skyler Ridge and I have come to an amicable agreement regarding the concerns I originally complained about. I appreciate their cooperation to resolve the issues in a dignified business manner.
Molly Heinlein specifically has been professional about handling everything so we can move on.
Thank you!
Mich3569
Overland Park,Kansas,
Skyler Ridge Resolved
#3Author of original report
Wed, June 05, 2013
Issue with Skyler Ridge is resolved. Please remove from your site.
Thank you!
