Rachael
Zephyrhills,#2Author of original report
Sat, December 20, 2008
THEY ENDED UP SENDING A VOUCHER FOR $500 IN GAS. YOU HAVE TO PAY $5 TO SIGN UP WITH A COMPANY AND THEN EVERY MONTH SAVE $100 IN GAS RECEIPTS FROM 1 PARTICULAR GAS BRAND AND THEN EACH MONTH AFTER YOU'VE SEND IN $100 IN RECEIPTS YOU WAIT 2-3 WEEKS FOR A $25 GAS CARD, UNTIL YOU'VE GOTTEN $500 IN CARDS... SO LET'S DO THE MATH: $25 A MONTH UNTIL $500 = 20 MTHS (1 YEAR 8 MONTHS) TO GET $500. I HAVE TO SPEND $2005.00 AND WAIT NEARLY 2 YEARS TO GET THE "$500 GAS CARD" WHEN THE AGREEMENT WAS I DIDN'T HAVE TO BUY ANYTHING AND IT WOULD BE A $500 GAS **CARD**, NOT MULTIPLE $25 CARDS OVER AN EXTENDED TIME PERIOD. I INTEND TO FILE COMPLAINTS WITH EVERY COMPANY POSSIBLE UNTIL THEY SEE THE SAME ACTION THE AUTO COMPANY THAT DID THIS SAW.
Rachael
Zephyrhills,#3Author of original report
Mon, June 02, 2008
Since posting this I was in contact with Smartfin via email and phone. They have acted in an honest concerned manner in regards to making sure we do get the $500 gas. Turns out it was a mistake which occurred due to the 3rd party phone representative whom told my sister and I that all we had to do was register on the computers at the presentation and we'd get an email with the gas voucher, when in reality there were forms there for the $500 gas. Obviously unaware of the forms we were waiting on an email that would've never arrived. As of today June 2nd I've gotten the form needed for the $500 gas and am pleased with the help I've been getting from the Smartfin representatives in regards to this matter. It's nice to see there are companies that value their word and hold to it.
Rachael
Zephyrhills,#4Author of original report
Mon, June 02, 2008
Since posting this I was in contact with Smartfin via email and phone. They have acted in an honest concerned manner in regards to making sure we do get the $500 gas. Turns out it was a mistake which occurred due to the 3rd party phone representative whom told my sister and I that all we had to do was register on the computers at the presentation and we'd get an email with the gas voucher, when in reality there were forms there for the $500 gas. Obviously unaware of the forms we were waiting on an email that would've never arrived. As of today June 2nd I've gotten the form needed for the $500 gas and am pleased with the help I've been getting from the Smartfin representatives in regards to this matter. It's nice to see there are companies that value their word and hold to it.
Rachael
Zephyrhills,#5Author of original report
Mon, June 02, 2008
Since posting this I was in contact with Smartfin via email and phone. They have acted in an honest concerned manner in regards to making sure we do get the $500 gas. Turns out it was a mistake which occurred due to the 3rd party phone representative whom told my sister and I that all we had to do was register on the computers at the presentation and we'd get an email with the gas voucher, when in reality there were forms there for the $500 gas. Obviously unaware of the forms we were waiting on an email that would've never arrived. As of today June 2nd I've gotten the form needed for the $500 gas and am pleased with the help I've been getting from the Smartfin representatives in regards to this matter. It's nice to see there are companies that value their word and hold to it.
Rachael
Zephyrhills,#6Author of original report
Mon, June 02, 2008
Since posting this I was in contact with Smartfin via email and phone. They have acted in an honest concerned manner in regards to making sure we do get the $500 gas. Turns out it was a mistake which occurred due to the 3rd party phone representative whom told my sister and I that all we had to do was register on the computers at the presentation and we'd get an email with the gas voucher, when in reality there were forms there for the $500 gas. Obviously unaware of the forms we were waiting on an email that would've never arrived. As of today June 2nd I've gotten the form needed for the $500 gas and am pleased with the help I've been getting from the Smartfin representatives in regards to this matter. It's nice to see there are companies that value their word and hold to it.