Mia
Fort Lauderdale,#2UPDATE Employee
Mon, July 23, 2012
Dear sir or madam:
My name is Mia McCleod, I'm the office manager her at Vapor Corp/Smoke 51. First I would like to apologize for any inconvenience you may have experienced with using our product.
Our product is offered as a alternative for smoking regular cigarettes and to save you money, not to rip you off in no way. Please contact our office M-F 9am-5pm and speak with one of our customer service reps and let them know that I have authorized for you to return your product for a replacement, no questions asked.
As it is not our policy to issue refunds on any product that was purchased from an outside vendor I will make this one time exception since you feel you were treated unfairly. Contact our office with you receipt showing purchase of our product and I will have a refund check issued.
I urge you to give our product another try because it is really a great product. I have used it myself for over 2yrs and it has really helped saved me a lot. I will also have a couple of complimentary packs of filters included for your inconvenience as well.
Again, I apologize for any problems you were caused and if you would like to speak with me directly, please feel free to do so.
Sincerely,
Mia McCleod
Customer Relations Manager
888-766-5351 x217