- Report: #1296538
Complaint Review: SmoothSkyn - Santa Ana California
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Author Confirmed
Why?
SmoothSkyn
P.O Box 25380 Santa Ana, 92799 California, USA
Phone:
1-855-768-5562
Web:
www.smoothskyn.com
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Smooth Skyn Rip Off! Santa Ana California
In the beginning of March 2016 I saw an add about trying a product called Nouveau Skin Care Syrum for FREE all you had to do was pay for shipping *$4.95), so I figured what the heck and I placed my order.
Lesson learned, READ THE FINE PRINT!
There is no such thing as FREE.
Having said that, today when I checked my bank account it was not only over drawn, but I received a charge of $89.75
To say I was not happy is an understatement!
Upon further research I found out this charge was from the Smooth Skyn company for the FREE trial size I received, you are NOT getting a free sample, you are getting a trial period of 2 weeks to try the product, if you do not cancel this said FREE sample within that time frame not only are you charged the full price of $89.75, BUT it will be an ongoing charge until you catch it.
The company will not refund (per their policy) because you've now gone beyond the "trial period".
So, I have to eat this purchase AND pay a healthy overdraft fee to my bank.
And, on top of that this stuff is garbage!
There videos depicting the use of said garbage is a load of crap!
Beware of the fine print, and remember, there is no such thing as FREE!
I hope my post will help any further customers from being scammed as I was.
