anonymous
los Angeles,#2Author of original report
Wed, July 06, 2011
Dear Consumer, this is an update to my former report. Within one week Sofa U Love sent me 2 brand new sofas that fit my requirements and took away the first one. That time included the 2-3 days of calls and emails to come to an agreement. But that is a short period of time given that they needed to understand my problem before solving it. Johnny and Vicki were very helpful. Vicki became very kind and understanding. Johnny figured out how to make the sofa for me and made it happen quickly! Now that's hands on! I really appreciated that they came through for me. The sofas are very comfortable for both me and my husband. The allergies have subsided. Thanks for making these Sofas U Love!