- Report: #1168272
Complaint Review: Software Pros - Internet
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Author Not Confirmed
Why?
Software Pros
Internet, USA
Web:
http://www.softwarepros.com/contact/
Categories:
Business Rating:
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Software Pros uses keywords to redirect people to their website and trick them into thinking the are downloading free software <---(c)--> Internet
I was needing to get security software and wanted to get the free version of Avast. I used the Bing search engine and thought I clicked the Avast website. I filled out the information without noticing I was not on the correct website. When I realized my mistake, I immediately looked for the contact information and filled out the form to request refund. Since the information was for membership and not purchase of Avast I was logged into the site when I filled in the refund request. Because of this they refuse to refund the $93+ and when I further requested that they remove me from their site and all my personal information, they again refused.
I am still insisting my information be removed, but all they keep replying is that I will not get a refund!
Something needs done about this company!
