- Report: #1212374
Complaint Review: Sony Computer Entertainment America LLC - San Mateo California
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Author Not Confirmed
Why?
Sony Computer Entertainment America LLC
2207 Bridgepointe Pkwy San Mateo, 94404 California, USA
Phone:
8003457669
Web:
www.playstation.com
Categories:
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Sony Computer Entertainment America LLC Sony Playstation Sony sets rules to protect their money flow, not the customer San Mateo California
My Playstation account was hacked and Sony refused to help resolve this issue and remove all systems from my account. I purchased a Season Pass for a game I bought in November 2014. I tried downloading it to my wife's system and got a message that there were too many systems on my account. I have been game sharing with my wife for over a year, and have recently discovered that my account was hacked and my wife's system was removed from my account and another one was activated without my authorization. Sony refuses to help in this matter, telling me I have to wait 6 months to get the other systems off my account, even though my account was hacked into.
