- Report: #325958
Complaint Review: Sony - Internet Nationwide
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Author Confirmed
Why?
Sony
www.sony.com Internet, Nationwide, U.S.A.
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Sony buy new tv then get put in 'reconditioned tv program' Internet
I purchased a sony 32'hdtv after 3mos the picture was messed up, when I called the 800# the options were get it repaired or get into their " reconditioned tv program". They would not refund or give me a new tv. So I took a reconditioned tv which broke within 2wks!!! I again called the 800# and had to at this time wait for a repairman to come look at the tv. This has taken over 2wks. Now I am gojng to have to wait at least another 2wks for parts!! the big point here is sony recieved a #1 rating from consumer reports. I believe no knows about this reconditioned tv program!!! So since Nov.07 to today these tvs have been useless for 7+wks!!!
Sony needs to do something else ( refund or reluctantly a new tv)!!!! It only seems right I did try their reconditioned tv, now give me my money back or new tv! Maybe a class action suit possibly!!!!!
Lenny
jamesville, New York
U.S.A.
Sony needs to do something else ( refund or reluctantly a new tv)!!!! It only seems right I did try their reconditioned tv, now give me my money back or new tv! Maybe a class action suit possibly!!!!!
Lenny
jamesville, New York
U.S.A.
