- Report: #954191
Complaint Review: Southern California Edison - rosemead ca California
Reported By:
Ripoffranger -
chatsworth, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Southern California Edison
PO box 600 Rosemead ca rosemead ca, 91771 California, United States of America
Phone:
8006848123
Web:
http://www.sce.com/
Categories:
Business Rating:
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Southern California Edison Digital Meter Ripoff rosemead , California
SCE replaced my analog electric meter with a digital meter. My next electric bill quadrupled!
I called them and made a complaint, I informed them that it is impossible for my bill to be $450 when my regular bills range from $40 to $120 per month.
They said they would look into the problem and also test the meter. They did neither. However, they sent me a new bill with $11 subtracted.
They have stated that I must pay this bill to avoid disconnection of service.
This is a complete ripoff by a giant utility company!
I called them and made a complaint, I informed them that it is impossible for my bill to be $450 when my regular bills range from $40 to $120 per month.
They said they would look into the problem and also test the meter. They did neither. However, they sent me a new bill with $11 subtracted.
They have stated that I must pay this bill to avoid disconnection of service.
This is a complete ripoff by a giant utility company!
2 Updates & Rebuttals
Josh
Rolla,Missouri,
U.S.A.
Check your bill
#2Consumer Suggestion
Wed, October 17, 2012
They probably misread your old meter when they removed it (or wrote down the reading for some other meter). Happens all the time. Look at your bill -- there will be two readings, one from the old meter and one from the new one. Calculate the kWh per day for each one. If they are drastically different, call up customer service and complain. Demand that they re-read the old meter -- they have them stored in a warehouse for a while. They will fix it eventually, but it will require some persistence.
Another possibility is that they haven't read your analog meter in a while and you were getting charged estimated readings. In that case, the bill may well be correct. It's also possible that the old meter was under-reporting electricity usage.
Ken
Colorado,USA
Do this...
#3Consumer Suggestion
Fri, October 12, 2012
1. Check your last bill and write down the current meter reading and date.
2. Read your meter on the same day of your current month.
3. Subtract the reading on the bill from the current month and see if it agrees (within a few kwh).
If it does, there is not a lot you can do.
If there's a large discrepancy, ie: you show 1000kwh and you're billed for much more, have the electric company check to see if your meter is actually the one billing to your account. Mistakes are occasionally made. It should have a serial number and an identifier sent to their computer.
I wish you luck in this.
