iCollector
British Columbia,#2UPDATE Employee
Wed, November 30, 2011
Hello,
I am an iCollector employee and I would like to clear up any confusing regarding the complaint about iCollector.
This complaint, firstly, is not a result of an issue between the individual and iCollector, we only provide the site and the software for bidders to buy from auctioneers.
It is free to use our site. The 15% charge you received is the buyers premium charged by the auctioneer which is standard in the industry for any online auctions. We do not collect this, the auctioneer does.
We do business with many reputable auctioneers so i apologize on behalf of the company that you did experience an issue with one.
When you place a bid on our site you are required to read all terms and conditions before you commit to bidding. This is where you will find information about returns, shipping or guarantees on the items. When a bid is placed, it is a formal contract- the same thing as putting up your paddle at a floor auction.
iCollector is not responsible for bidders who fail to read these terms and conditions but we are always willing to assist a bidder and auctioneer come to an agreement but we have no say in how the auctioneer runs their business.
I apologize on behalf of the auctioneer for not properly shipping the item but it is something we have no control over.
Thank you
Allan
Roxburgh Park,#3Author of original report
Thu, July 09, 2009
I just recieved another email from those rats, they are threatening me sivil action if I tell my story. I wish I was there in the states I would sue them for as much as I could get. and that still wouldn't be enough. Instead of hounering the sale they would rather fight.
Allan
Roxburgh Park,#4Author of original report
Thu, July 09, 2009
I can't believe what they have done now. A couple weeks after I bought the original coins from icollector I bought 2 more. Now they are sending me an invioce asking for paying, mind you that is after ignoring my 2 emails asking for help. The nerve of some people. Is there anybody who can help me?