- Report: #546537
Complaint Review: Special-T-Travel - Internet Florida
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Author Not Confirmed
Why?
Special-T-Travel
Internet, Florida, United States of America
Phone:
1-407-896-8680
Web:
http://www.special-t-travel.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Special-T-Travel I was contacted by phone and offered a "great 2 week vacation" . My husband and I foolishly believed what we were told and paid US $998 which we have not been able to get refunded. Internet, Florida
I was contacted by phone and offered a "great 2 week vacation" . My husband and I foolishly believed what we were told and paid US $998 which we have not been able to get refunded.
We did not receive the promised package and when we looked at the details of our package online we realised it was for only 10 nights not a full 2 weeks and we were going to have to pay for extras. I immediatley contacted then on 7th october requesting a refund. I have been repeatedly contacting them and phoned them on 17th october and was told the request for a refund had been put it . Then in November that a second request for a refund was being put through.
I phoned them in December and was told that the second request hadn't been acted on and that she was immediatley requesting the refund to be done. Still no refund.
Does the US have a place for consumer complaints like we have in Australia ( Dept of Fari Trading), were I can legally pursue this?
Would appreciate any advice. Colleen
1 Updates & Rebuttals
B1rdman
USAIm sorry...
#2UPDATE EX-employee responds
Thu, February 04, 2010
to hear about this...but you are not only one...there are over thousands of people like you who fell for the trap and lost money.
i used to work for the company several years ago. Very scamming people and they made us believe that actually customers were getting good deal but to find out its all rip off.
if you didnt file a dispute with ur credit card company within 30 days then you are out of luck..
many ppl have filed with bbb and state here but no help. this people will never stop scamming others till they die. if there is anything else you would like to know just write here
