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  • Report:  #870093

Complaint Review: Special T Travel - Internet Internet

Reported By:
michelle - , Idaho, United States of America
Submitted:
Updated:

Special T Travel
5050 s highway 17-92, casselberry, FL 32707 Internet, Internet, United States of America
Phone:
407-896-8680
Web:
special-t-travel.com
Categories:
Tell us has your experience with this business or person been good? What's this?
1. I was told there were no blackout dates.  Donald-their rep-specifically said that if I wanted to be in Daytona for the famous Daytona 500 I could.  Not true, that is a blackout date - mis-representation.

2. When Terry called me back for the "recorded" confirmation call I specifically asked if the "Resort tour" was a time share sales presentation because I already own a time share - she said "No, it is simply a tour of our resort." - mis-representation (or flat out lie).

3. When Donald and his supervisor spoke to me to sale the package they said the only fee I would be responsible for besides the $249 would be room taxes.  Then they wanted additional fees for every night - mis-representation. Not to mention that the bonus 3day/2nights promised was actually a flyer from another company (which I did not receive in the package) and they wanted $12 just to send me the certificate plus additional fees.

4. They included a certificate for Las Vegas good for 18 months, then they did not even have a contract that goes out 6 months - would that be mis-representation or just fraud?

5.  They said a refund would take 1 billing cycle from the date they received the package back,not only is that rediciulouse, but it has been 32 days and I still do not have my refund.


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