- Report: #1226213
Complaint Review: Spectra Watermakers - San Raphel California
Reported By:
5833 Carmen -
Fort Lauderdale, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Spectra Watermakers
20 Mariposa Road San Raphel, 94901 California, USA
Phone:
415-526-2780
Web:
Spectrawatermakers.com
Categories:
Business Rating:
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Spectra Watermakers-JT Holden Incompetent service, company failed to help us San Raphel California
Report Attachments
We have a Spectra watermaker on our sailboat. We were referred to JT Holden, the Authorized Spactra Distributor for South Florida. JT initially charged us $4,000 for a new Clark pump, new membraes and labor. This did not get the system up and running and JT said the system now needed an additional electronic board upgrade for an additional $1,400.
When JT installed the new electronic board he failed to reattach the box the board was mounted in and also left some sensor wirs dangeling and not connected. Unfortunately we paid him before inspecting his work and he refuses to make the repairs. When we reported this to Spectra they would not take any action to help us with their Authorized Distributor.
