Complaint Review: Speed Auto Sales - Phoenix Arizona

Found a 2004 Porsche Cayenne Turbo on www.Carguru.com

Called Speed Auto Sales and spoke to a Perry.... Submitted a deposit of 1k with a credit card and a credit application....June 1,2015

Financing denied.... Advised to get someone else to finance and come up with more down... Wired 6k from a Chase Business account into Speed Auto Sales Business Account.... June 5, 2015

Found out vehicle is titled as 2004 but was manufactured 2/03...

Decided not to buy vehicle.... Sales Person Perry looses his mind and accuses us for fraud and would keep our money because deposit is non refundable....

I advise Perry that we never received anything in writing about non refundable deposit and never received a buyers order for vehicle...

Advised to speak with Tim Brown.... Tim Brown accuses us of fraude and says " I'm Sending your money to Fraud Dept and you will never get it back!!!! and Hangs up on me... I call back and the line is busy... I call back later and got Tim on the phone... Tim's reply was "We have your money... We dont Want your Money..." and hangs up again...

I call back the next day and ask for the owner... Was told "We dont give out that info"... I asked for Tim again... Once Tim got on the phone and realized it was me... decides to Hang Up... I call back and asked for the business office and was reffered to a Bill...

Several calls to Bill with messages left remain unreturned... So I wait and call back regarding inquiring about a car for sale... And Bill answers the call!!!! Bill says he will look into it and call back... Guess What??? No call back... So i decided to use a different approach and called after hours and got a gentleman by the name of Mike Russo who says that he will look into the matter... Mike calls me back and said that Perry and Tim no longer work there and there is no record of the wire or the credit card transaction.... So i decided to get my Business Banker at Chase to get involved... At this point the correspondance from Mike stopped...

I now learned that Mike Russo uses a email that displays as Michael Aminov... Our Banker called Speed Auto to provide documentation that the wire and credit card was received in Speed Auto Sales Account... and proceeded to tell our Banker that the vehicle was delivered to us..... At this point I have never received anything in writing but according to Speed Auto... I recevied the car already...

At this point the phone number no longer works to get in touch with Mike and we learn that the phone number is actually forwarded to another number in NY and is registered to a Mamon Aminov...

It is now January of 2016... We have filed a Criminal Police report with the City of Irvine and a complaint with the Arizona Attorney General Mark Brnovich...

At this point its not about the money... Its the principal... This practice may be acceptable in Afganistan... But not here in the United States...

If you do decide to buy a vehicle from these people... Get everything in writing and if they give you the run around..

Contact the Attorney General of Arizona and file a Consumer Fraud Report at WWW.AZAG.GOV

We were able to file the complaint online and received a call back imediately... and advised of the process and possible outcome...

File a Police Report and to every governing agency that they report to or have licensing with.