- Report: #804025
Complaint Review: SpeedyPC Software - Internet
Reported By:
Willy -
Minneapolis, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
SpeedyPC Software
2nd Floor, 1892 West Broadway V6J1Y9 Internet, United States of America
Phone:
Web:
http://www.speedypc.com/index.aspx
Categories:
Business Rating:
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SpeedyPC Software As far as I can tell, this company is some sort of scam. Internet
I had a similar experience to a previous complainer. I downloaded the software, advertised as free, ran it and was told I had several thousand errors. When I hit the fix errors button, I was told I had to
register it...which was NOT free. Like the previous complainer, I was also charged for soemthing I did not want or need. After the fixes, there was no noticeable speedup of the machine and I concluded that most of the fixes were cosmetic...and ueseless. For example, all files were erased from some "temp" folders...something one can easily do for oneself, which frees up some disk space, but has little or no effect on the speed of the machine. Almost all the so called errors were of this type.
The accompanying blurb to the download guarantees a full refund I you are not satisfied. As I was not, I then sought contact information. There was no email address, no fax and the supplied 800 telephoone number leads to yet another scam (?), a number that gives you useless information about the number you have called and charges you for this "service". In short, this company...which, by the way, lists itself as a trusted Microsoft "partner"...the main reason I downloaded it in the first place...this company is a complete ripoff.
There was a snail mail address which I will now endeavor to write for my "guaranteed" refund. I will report if this has any worthwhile results, which I now truly doubt.
The accompanying blurb to the download guarantees a full refund I you are not satisfied. As I was not, I then sought contact information. There was no email address, no fax and the supplied 800 telephoone number leads to yet another scam (?), a number that gives you useless information about the number you have called and charges you for this "service". In short, this company...which, by the way, lists itself as a trusted Microsoft "partner"...the main reason I downloaded it in the first place...this company is a complete ripoff.
There was a snail mail address which I will now endeavor to write for my "guaranteed" refund. I will report if this has any worthwhile results, which I now truly doubt.
1 Updates & Rebuttals
Brady
Springfield,Missouri,
U.S.A.
SpeedyPC
#2Consumer Comment
Sat, December 10, 2011
Actually, after perchasing the product earlier this month, my computer locked up twice after I did a few scans. (This never happened before I bought it). I did call the number (855) 838-9715, and got a service rep (from India), who told me I had to be online, and have a separate phone so a tech could tell me the problems. I only have dialup and only have a house phone, so that wouldn't have worked. Then, the rep proceeded to tell me I could buy a separate service plan with a special Windows tech, for 359 for two years. That was a no-go. Anyway, you can contact them by phone now, and I finally got an email from a tech named Rob M., who wasn't much help (It took him about four days to respond). So do I still think this product is worth buying? Definately not, but at least you can get ahold of someone now.
