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  • Report:  #12544

Complaint Review: SPRINT PCS. WIRELESS SERVICE - BALTIMORE Maryland

Reported By:
- NEW HOPE, PA,
Submitted:
Updated:

SPRINT PCS. WIRELESS SERVICE
P.O. BOX 62071 BALTIMORE, 21264-2071 Maryland, U.S.A.
Phone:
1-888-211-4727
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
SPRINT PCS WAS NOTIFIED BACK IN DEC 2000 THAT MY NEW HOME ADDRESS WAS IN THE STATE OF PA. FOR SERVEN MONTHS THEY CONTINUED TO CHARGE ME NY. STATE TAXES AND QUEENS COUNTY SPECIAL FEES. TOTALING THE AMOUNT OF $12.00 PER MONTH.

I COMPLAINED TO THEM SINCE FEB OF 2001. THEY KEPT CHARGING ME THESE FEES AND I JUST KEPT PAYING AFTER SEVEN MONTHS OF COMPLAINING AND NOT GETTING NO WHERE. I SENT THEM CERTIFIED LETTERS CONCERNING THE MATTER.

I ASKED THEM TO PLEASE CORRECT THE PROBLEM ON MY INVOICES AND TO ISSUE ME MY CREDIT IN THE AMOUNT OF $84.00. AT MY REQUEST I RECIEVED NO ANSWERS FORM SPRINT PCS. I THEN SENT MORE CERTIFIED LETTERS AND TOLD THEM I WOULD NOT PAY MY BILL TILL THIS PROBLEM WAS CORRECTED.

THEY ARE NOW CHASEING ME FOR PAYMENTS AND THEY CANCELLED MY SERVICE AND ARE TRYING TO HIT ME WITH ANOTHER $150.00 CHARGE FOR BREAKING MY CONTRACT.

I DID NOT BREAK ANY CONTRACT AND STILL HAVE NOT RECEIVED ANY CREDIT FOR THE TAXES I WAS CHARGED. PLEASE CHECK INTO THIS MATTER.

LYNN

NEW HOPE, PA


4 Updates & Rebuttals

John

Waconia,
Minnesota,
Typical, Don

#2Consumer Comment

Mon, July 15, 2002

Don again provides a wonderful example of why he's on unemployment. Does the U.S. mail deliver the check directly to your dumpster, or does it go General Delivery? Good luck in your job hunt. Why don't you try out Ocwen?


Don

Irvine,
California,
Dear John,

#3UPDATE EX-employee responds

Fri, July 12, 2002

Hey Minnesota boy...just remember, You made this personal, you're high and mighty at the other end of a keyboard! Biatch Boy! Bring your candy a*s down to my dumpster located on Wilshire and Crenshaw and I will gladly kick your. Then hmmm what I could do to your wife ...HAHAHAHA Eww nevermind she stinks LOL Have a great day...


John

Waconia,
Minnesota,
Don, the great & powerful (ex) C/C speaks !!

#4Consumer Comment

Sun, July 07, 2002

Oooh, Don the Great & Powerful renders his decision in favor of the consumer!! So, can Lynn quote you when she speaks to Sprint again, or would that be like shooting herself in the foot? I'm sure your recommendation as an (ex)-employee would surely entitle her to the red carpet treatment. Well, maybe you can expand from your dumpster on Wilshire to encompass ALL the dumpsters in L.A. and you can become a real estate mogul! Ken Lay would be proud of you, my boy.


Don

Irvine,
California,
Valid Complaint!

#5UPDATE Employee

Fri, July 05, 2002

I agree with you and if I were taking your call in C/C I would have refunded your money promptly! Take Care and good luck.

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