- Report: #1390100
Complaint Review: SPRINT - Dallas/Ft. Worth Texas
Reported By:
Got Results After All -
Flagstaff, Arizona, USA
Submitted:
Updated:
-
Author Confirmed
Why?
SPRINT
Dallas/Ft. Worth, Texas, USA
Web:
https://www.sprint.com
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SPRINT SPRINT Ripped Me Off by Charging me for ONE Month X-3 Cellphone that NO CALLS or TEXTS were Made Purposely....the Amount was Over $500+ Change. The Bill for 3- Cellphones Per Monthly Plan was $100.00 Tax Included, with Unlimited Calls & Texts. Dallas/Ft. Worth Texas
In July 2006, SPRINT Ripped me Off by Charging me for ONE Month of Plan Services that were for "3"~Cellphones that NO Calls or Texts were Made Purposely. The Amount SPRINT Charged me for NO Cellphone Usage (X-3 Phones) in July 2006 was Over $500+ Change. The Bill for the 3-Cellphones Monthly Plan was $100.00 & Tax Included, with Unlimited Calls & Texts. (Except for International). In the Bill for June 2006, I kept Getting Charged for International Calls/Texts. I had Other SPRINT Users Charges on my Bill that I Didn't Make. (Their Numbers were on my Bill, that's How I knew I was Being Scammed by SPRINT). Because of All the above aforementioned, I Cancelled my Cellphone Plan for All "3"-Phones July 1st, 2006 after Only Being with SPRINT for "1"-Month. That is why I told those that held the other "2"-Cellphones to Not Use their Phones after the June 2006 Issues that SPRINT Refused to Correct in Any Way, Shape, or Form. I was Livid when I Received my August 2006 Bill & I Immediately Contacted SPRINT to Complain as to Why my Bill for July 2006 was Over $500+Change, when None of the "3"-Cellphones Were Used. I Couldn't get an Answer from Anyone at SPRINT as to Why this Occurred; & it was Never Resolved No Matter How I Tried. It was Always Pass-the-Buck for Every Person I Talked to Over the Phone; & In-Person, it was Always, "I Don't Have Access to that Information". So "You Have to Contact Billing or Customer Service" & that's where I got Transferred from "1" Person After Another with NO Resolution to the Questions I asked.
Here's what happened next.... Even after I Cancelled Service, I Received a Bill in September 2006 for August Usage & Cancellation Fees for the "3"-Cellphones; & for one thing, there Shouldn't have been Any Monthly Charges & I was Never told about Any Cancellation Fees when I Signed the Paperwork & Received the "3" Motorola Flip Phones for Opening an Account with SPRINT. Oh, By the Way, the September 2006 Bill was for $2,250.00. I Got in a Class Action Suit a few months later; & in August 2007, I Received a Letter from SPRINT Stating that "I Owe Zero Dollars" to them. Guess it Pays to be apart of a Class Action Suit.
