- Report: #1310518
Complaint Review: Sprint - Nationwide
Reported By:
Carla Jean Hall -
Corvallis, Oregon, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Sprint
Nationwide, USA
Web:
sprint.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sprint Traded in old phones for new ones, told it would reduce our monthly bill, our bill doubled. Corvallis OR
In the fall of 2014 my son, Henry was sold 3 new phones by sprint for a reduction on the monthly bill, if he traded in the three phones he currently had in his and my name. The account was created in his name before he was 18 in hopes of building credit for him. I signed the contract with Matt Fegette the then manager at my local Radioshack. Finally after paying 3 months of double bills, we all returned our phones, Henry, myself and my younger son Joe. After that we couldn't get a final bill. Now we have one, in Henry's name for over $2000 dollars. I have emails documenting the entire affair between myself and the original salesperson who tried in vain for months to help me resolve this. Now my sons credit is ruined and they are coming after him, not me, I am the adult that co-signed on this original account. I want the bill clearedd and the account closed.
