- Report: #1494310
Complaint Review: Sprint - San diego California
Reported By:
Gabriella -
San diego, Califórnia , United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sprint
San diego, California, United States
Web:
Sprint.com
Categories:
Business Rating:
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Sprint They charged me a plan that I don’t have anymore and don’t want to refund San diego California
I contracted a Sprint plan in February and after 4 I cancele this plan because the salesperson call me and said he had told me the wrong price so I my bill would be more than 100$ (initially would be 80$ and then changed to 128$).
One month later (my plan was already canceled) I received a message from my bank saying that I was negative because Sprint charged me about this plan that I had already canceled.
Because of this, the bank charged me an overdraft (35$) because I wasn’t expecting this and I didn't have money on my account.
In this past 2 months, I spoke with many agents (more than 10 times) and they said the same thing: that I would be refunded in 163$ (128$ plan plus the overdraft 35$). I already had the 128$ but I am waiting for the 35$ related to the overdraft.
I call Sprint every week asking about this and they say that they will call me with an answer about how they will refund me but has been more than 2 months that I am waiting someone to call me and solve my problem.
1 Updates & Rebuttals
Stacey
Texas,United States
Wrong
#2Consumer Comment
Thu, April 23, 2020
They are not responsible for your overdraft fee - YOU are responsible on maintaining your checking account to avoid these fees so asking Sprint to reimburse you is a joke. Learn to balance your check book to avoid theses fees and stop spending money you do not have. And NO I do not work for them.
