- Report: #690080
Complaint Review: Sprint/Nextel/Asurion - Internet
Reported By:
brian -
Clermont Florida, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Sprint/Nextel/Asurion
Internet, United States of America
Phone:
Web:
http://www.sprint.com/index_p.html?state=true&ECID=SEM:Google:R:Sprint:Local:Geo:Targeted
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Sprint/Nextel/Asurion Retail stores don't replace you phone, only sells them. Asurion sends bad phones and charges $500 if you don't send back the whole one. Internet
Sprint has two diffrent companies. Also I pay $10.00 for insurance and they want me to pay $50.00 to replace my old phone. Assurance is a diffrent company from sprint, but yet they can charge $500 for not sending back the old phone when u pay them $10.00 a month.
And Sprint makes you pay to cancel and you unhappy with their service. Sprint is a ripoff company and lies alot. They are money hungry.
If you have sprint stop putting up with them. Custmer for the last four years. Four years ago it was a great company, but now it is just down the drain.
2 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Standard..
#2Consumer Comment
Thu, February 03, 2011
Also I pay $10.00 for insurance and they want me to pay $50.00 to replace my old phone.
- The $50.00 is the deductable and that is common with most(if not all) phone insurance programs.
Assurance is a diffrent company from sprint, but yet they can charge $500 for not sending back the old phone when u pay them $10.00 a month
- Again that is common that they require you to return the damaged phone. Because how are they really going to know it is damaged unless they see it?
Stacey
Dallas,Texas,
U.S.A.
SO
#3Consumer Comment
Thu, February 03, 2011
I have Sprint and pay montly insurance too. I (by accident) left my phone in my jacket and washed the jacket. The phone was less than 6 months old. I used the insurance, paid the $50.00 and got a new phone. Better than buying a new one for $200.00+. Have had Sprint for 7+ years and they are by far the best.
