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  • Report:  #480214

Complaint Review: Square Trade Warranty - Internet

Reported By:
DeanMGonzalez - Colorado Springs, Colorado, USA
Submitted:
Updated:

Square Trade Warranty
www.squaretrade.com Internet, United States of America
Phone:
877-927-72
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I has someone spill a drink on my laptop computer about one year ago and lost everything including the hard drive, memory, etc.  The laptop was rendered useless.  I bought a new Dell from Best Buy and immediatly looked into how I could get the laptop covered from future accidents.  I also purchased a Garmin GPS about the same time.  I called Square Trade and explained to the salesperson what had happened and he assured me that both units would be covered under not only under a similar circumstance but also against being dropped, run over, etc.  Four days ago I discovered moister had gotten under the screen of my GPS unit and because it is a touch screen it has rendered it useless.  I immediately called Square Trade andd sure enough the tech stated that my warranty did not cover this type of issue.  He went on to ask me if I had read the warranty and basically insinuated that I was an idiot for not knowing.

The experience has left me feeling as though you cannot trust a persons word anymore.  This company will promise the world to you and deliver on nothing.  I suggest you put the money you would spend on the warranty into a savings account and at least let it earn interest so that you will have SOMETHING if a problem ever arises.  Take my word and don't waist your money with this company.


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