Tell us has your experience with this business or person been good?
Stainsafe And Grand Furniture Total Rip off will not honor warrantee Virginia Beach Virginia
When my leather couch was delivered it was beautiful. One day I pulled it out from the window where the delivery guys put it and I noticed that the leather was scared up behind the couch. I call Grand furniture and they told me I had to call Stainsafe which is the only company that Grand Furniture uses to insure you furniture. I explained the situation to Stainsafe and they mailed me more leather to cover my couch. I guess they wanted me to have the work done at my own expense because they never came out to fix it. I have called numberous times and they make appointments but never showed up. The last time I called I was told my warantee expired. What a useless company and waste of my money.
Linda
Virginia Beach, Virginia United States Minor Outlying Islands