They encourage employees to figure out a logic which supports any non-payment or non-refund to tenants as possible. Any time damage or wear-and-tear can be deemed as the tenant's fault, it is deemed as such. Notice the rebuttals? Logical and crafty. Employees are usually tenants as well. (Hmmm.control?) Employees who have ideas to improve paper flow or tenant relations are indirectly "punished" for speaking up. Any little off handed comment is over-reacted to, by management. For example: "It's only 11am, and I'm already hungry" gets blown up into: "The employee thinks they don't get a long enough break!" or, "I wish it was Friday" gets turned into, "So-and-so hates their job, and doesn't want to work here, after all we've done for him!" Management retaliates, to these percieved "slights", and employees can look forward to being counseled for fault-finding in picky accuracy, or unreasonable work volume, or fabricated bad employee attitude, or the smell of their food, where they park, when they go to the bathroom, etc. Only the meek, quiet, scared and easily micro-managed are the ones who stay more than a few weeks. There is an undercurrent of, "See how great we treat you? You should be grateful." Meanwhile, it's the office version of a sweatshop environment. Only those related to Cirillos are there any longer. Inside the office, they keep all the blinds shut, and the air conditioning cranked up, like a dark, cold dungeonwhich adds to the dark, cold rules, and the dark cold foreboding demeanor. Oh--and they only hire smokers, who form an outdoor clique. Any don't even get me started on the site managers' relations with each other, people skills, fair practice, etc. There is a good reason that these managers are in good standing with the Cirillos way of thinking. They're bloodsuckers who demand extreme compliance, and they cannot understand why they can't get good workers. Like a woman in front of a huge closet full of clothing options, saying "I have nothing to wear!" My advice is: run for the hills.