- Report: #1301344
Complaint Review: Star Tech - Lake City Florida
Reported By:
Randy - Student -
Jennings, Florida, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Star Tech
3585 NW Bascom Norris Dry, FL Lake City, 32055 Florida, USA
Phone:
386-466-1969
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Star Tech rude and incompetent! Lake City Florida
Currently in the final year of a Computer Science Degree in Digital and Multimedia. I've experienced difficulty with Star Tech in diagnosing and repairing my computer in the past on another computer. I purchased a new custom built computer from Star Tech for a back up at the end of 2015 because I was unaware of an other computer stores locally.
I started having problems with the audio and not booting up after a month. I took it back to them for repair being that it was still under warranty but when I got it back, the problems was not resolved but had worsen. Back to the store I went.
This charade went on for 2 more visits with no end in sight. So I called them and discussed the problem for a solution. We agreed on replacing the motherboard and processor, yes at more cost. So when I took the computer in I was greeted by the owner who instructed me to just drop it off and don't talk to anyone.
Anyone who doesn't question shoddy work is a fool! So after I got the computer back it had extra components added which I didn't request and also operates worse than ever. So off I went to reputable computer repair company where it was repaired correctly the first time.
Summary: Bryant, the owner, should avoid any business that requirestrouble-shooting and repair skills and get into a business where he is better skilled like "cleaning portable toilets"!
