- Report: #1350257
Complaint Review: Starling Capital - Ajeltake Isl
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Author Confirmed
Why?
Starling Capital
Ajeltake Road Ajeltake Isl, Marshall Islands
Phone:
+46 (8) 420 02748
Web:
https://www.starlingcapital.com/
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Starling Capital Scam broker will not let you withdraw your money! Ajeltake Isl
I have requested to withdraw my money from them over 2 weeks ago, i contacted them in any way possible ( phone, chat, email, spoke with 2 different brokers) and each and eveyone has a different story to tell me. the chat representatives tell me they dont know whats the issues, the broker tries to convice me to keep investing or use thier automated robot, even tho i told them 10 times i do not want anything to do with them and i just want my money back at the end of the conversation they tell you okay will process your withdraw and hang up as fast as they can. thier costumer support telling my withdraw been approved ( even tho i can clearly see that its still in pending mode) and i should have it in my account with in few days.. which i did not.
basically its been over two weeks already of me getting bounced around between thier compny repsentives and getting s* all back
1 Updates & Rebuttals
Anna Robinson
New Hampshire,United Kingdom
Starling Capital Customer Relations
#2UPDATE Employee
Tue, January 17, 2017
Dear Trader,
My name is Anna Robinson and I am the customer relations manager at Starling Capital.
Your case is on my desk, and I would like first of all to express our sincere apologies for any inconvenience
which might have affected your trading experience with us. I would like you to feel confident that Starling Capital
will work diligently to correct this.
I will be reaching out to the finance department on your behalf so that we can make things right.
I will be updating you in regards to your case with my findings.
I invite you to contact me at [email protected] so that we
can work closely to resolve this.
Thank you for your understanding and loyalty,
Warmest regards,
Anna R.
