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  • Report:  #1306682

Complaint Review: StateBridge Company LLC - Greenwood Village Colorado

Reported By:
Home Owner - Waddell, Arizona, USA
Submitted:
Updated:

StateBridge Company LLC
5680 Greenwood Plaza Blvd., Suite 100 S Greenwood Village, 80111 Colorado, USA
Phone:
866-466-3360
Web:
: http://www.statebridgecompany.com
Categories:
Tell us has your experience with this business or person been good? What's this?

My mortgage was purchased by StateBridge Company, LLC (from Chase). I have never missed a mortgage payment.

I received a letter from Chase saying that they sold my loan to StateBridge. Little more. No payment information, details, etc. Roughly 2 months later, StateBridge sends me a letter -- again, no payment info, etc. -- telling me they bought my mortgage and lauding their virtues, customer service, etc., etc, etc. -- it was perhaps the most self-congratulatory, corporate mastabatory letter I have ever received in my life. They did not provide any information on how to pay my mortgage, etc.

A month later, I receve a notice that I am behind on my mortage by a month (even though Chase forwarded my last payment to StateBridge). I call StateBridge and talked to a guy named "Jesus" -- extremely rude and condecending individual. I spent roughly an hour speaking with him. He told me I could pay online and gave me a web address (www.statebridgecompany.com). While on the phone I went to the URL and saw there was no way to login or pay. I mentioned this and he then said, "Oh, yeah.... you can't pay online..." CAUGHT IN A LIE! I got my accuont number and payment information and used Chase BillPay to send them a payment for $1600 ($300 more than what I actually owed).

Three weeks later, the $1600 was back in my account. StateBridge refused my payment!! (Thus trying to force me into forecloseure status).

A week later, StateBridge sent me another self-congratulatory letter along with 4 pages of contracts -- which said I had to give them permission in order to accept payments and I could only do so via ACH... and the forms REQUIRED yout to fax them in (no mailing) along with a cancelled check.

So I did..... but at this point in time I hired an attorney to protect myself and my home. I'm currently refinacing my home with Quicken Loans to escape Statebridge because they have a history (look online) of bad service and tricks/games to force home owners into foreclosure so they can sell their houses and collect (including any equity).

Statebridge is a prime example of what is wrong with America. They will force people out of their homes (people like me who have never missed a payment) by playing dirty tricks. I hope every employee of Statebridge burns in hell.



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