Steel-Tec
Derry,#2REBUTTAL Owner of company
Wed, December 23, 2009
The damage done to the pusher was purely operator error. Out of hundreds of pushers we sold last year there were two that were damaged. Yours and 1 other. The other company admitted to the operator hitting a dock. Snow pushers don't get damaged pushing snow. They can get damaged when the are slammed into something they. You can damage any of equipment if you misuse it. The pictures clearly showed that your pusher had been slammed into something. Misused! The damage that was shown in them didn't just happen pushing snow across a wide open lot? We returned your calls and tried to work with you but you were being unreasonable with your demands. If the quality of our pushers is so bad why do we have many repeat commercial customers that have switched from other mainstream brands and buy 10 or more pushers every season? We use only the best prime steel that you can buy. Our pushers have heavier steel than most of the competition and equal to the other quality pushers on the market. We continue to make improvements every year on our pushers. This year we increased the length of our skids in the front and redesigned our side braces to make them more durable for inexperienced operators and operators that do not know the layout of the lots or do not see hidden obstacles.
A curved back board serves no real purpose for a snow pusher. You are pushing bulk snow forward to clear a large area. A curve is needed on a convensional plow where you need to roll the snow to the side. As for as your insults and bad talk about our pushers? I am above that level.