Marketing Mgr
Springfield,#2UPDATE Employee
Mon, March 31, 2014
The truth is, employers want good employees who excel at their jobs, and who are happy. They don't want malcontents who complain and spread negativity around the workplace. It doesn't make sense to fill people with false hope or to trick them, as reported in this complaint. It does make sense that this employee wasn't happy with his experience at Catuogno/StenTel, but knowing the parties involved as I do - it seems far more likely that the employee misunderstood or misinterpreted the opportunties at the company.
Transcription work is tough mental work. It requires a lot of concentration, excellent command of language and superior typing skills. But being the best transcriptionist is not going make anyone rich. There are plenty of people at this company that make $20/hr. or more as transcriptionists, but they are the best of the best. The former employee who wrote this "Rippoff Report" was not the best of the best, and since his pay was based on his production, like many jobs are - he did not achieve the financial benefits he had hoped for.
We wish every employee could find a way to succeed with us, but we are not the only company who has seen employees fail to reach their fullest potential. That's a fact of life, and we continually try to improve our training and management of employees who come to us. The good ones are a very precious resource to our company. This is the honest truth.