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  • Report:  #32169

Complaint Review: Stephen A. Walker D.D.S. P.C. - Sandy Utah

Reported By:
- West Valley, UT,
Submitted:
Updated:

Stephen A. Walker D.D.S. P.C.
870 East 9400 South Sandy, 84094 Utah, U.S.A.
Phone:
801-571-3446
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On 2/04/2002 I went to the dentist and after they claimed that work was done that was not. I have been disputing this since febuary and they avoid my calls and are charging late fees. They have over billed the insurance and me. they refuse to resolve this matter.

they charged for a "full mouth Debridement" when the insurance would not pay for that they changed it to "periodontal scaling" neither of which did they perform .

Desired Settlement: Other (requires explanation)

Settlement Explanation:

I will pay $89.40 out of the $322.87. The 89.40 is the total amount due minus the made-up charges and late fees

Tina

West Valley City, Utah


5 Updates & Rebuttals

ERIKA

MERIDEN,
Connecticut,
U.S.A.
REPORT THIS INCIDENT TO THE INSURANCE

#2Consumer Comment

Thu, June 19, 2003

AS AN OFFICE DENTAL OFFICE MANAGER OF 18 YEARS. I HAVE CAN TELL YOU THAT THE INS. COM. USUALLY ASKS FOR X-RAYS BEFORE THEY APPROVE ANY PERIO TREATMEN SINCE THIS PROCEDURE USUALLY HAS A MAX. YOU CAN CALL YOUR INSURANCE COM. AND ASK TO SPEAK TO A PROVIDER SPECIALIST THEY WILL IN RETURN LOOK INTO THE CLAIM AND THE SUDDEN CHANGE ON CODE PROCEDURE, ALSO MAKE THEM AWARE THAT THIS PROCEDURE NEVER TOOK PLACE. AN INVESTIGATION WILL FOLLOW AS TO WHERE THE DOCTOR WILL NEED TO SUBMIT PERIO EVALUATION W/ POCKET DEPTHS EXAMINATION, A COMPLETE FULL MOUTH SERIES WHICH IS ALWAYS REQUIRED IN A PERIO CASE. AND BELIEVE YOU ME...HE WILL HAVE TO REFUND THE ENTIRE MONIES BACK TO YOUR INSURANCE COM. HE WILL ALSO BE FLAGGED WITH ALL HIS INCOMING DENTAL CLAIMS. IF THEY FIND HIM AT FAULT KNOWINLY, HE MAY ALSO LOSE HIS PROVIDER CREDENTIALS WITH THIS INS. CO. FINANCE SPECIALIST/OFFICE MANAGER-GOOD LUCK


ERIKA

MERIDEN,
Connecticut,
U.S.A.
REPORT THIS INCIDENT TO THE INSURANCE

#3Consumer Comment

Thu, June 19, 2003

AS AN OFFICE DENTAL OFFICE MANAGER OF 18 YEARS. I HAVE CAN TELL YOU THAT THE INS. COM. USUALLY ASKS FOR X-RAYS BEFORE THEY APPROVE ANY PERIO TREATMEN SINCE THIS PROCEDURE USUALLY HAS A MAX. YOU CAN CALL YOUR INSURANCE COM. AND ASK TO SPEAK TO A PROVIDER SPECIALIST THEY WILL IN RETURN LOOK INTO THE CLAIM AND THE SUDDEN CHANGE ON CODE PROCEDURE, ALSO MAKE THEM AWARE THAT THIS PROCEDURE NEVER TOOK PLACE. AN INVESTIGATION WILL FOLLOW AS TO WHERE THE DOCTOR WILL NEED TO SUBMIT PERIO EVALUATION W/ POCKET DEPTHS EXAMINATION, A COMPLETE FULL MOUTH SERIES WHICH IS ALWAYS REQUIRED IN A PERIO CASE. AND BELIEVE YOU ME...HE WILL HAVE TO REFUND THE ENTIRE MONIES BACK TO YOUR INSURANCE COM. HE WILL ALSO BE FLAGGED WITH ALL HIS INCOMING DENTAL CLAIMS. IF THEY FIND HIM AT FAULT KNOWINLY, HE MAY ALSO LOSE HIS PROVIDER CREDENTIALS WITH THIS INS. CO. FINANCE SPECIALIST/OFFICE MANAGER-GOOD LUCK


ERIKA

MERIDEN,
Connecticut,
U.S.A.
REPORT THIS INCIDENT TO THE INSURANCE

#4Consumer Comment

Thu, June 19, 2003

AS AN OFFICE DENTAL OFFICE MANAGER OF 18 YEARS. I HAVE CAN TELL YOU THAT THE INS. COM. USUALLY ASKS FOR X-RAYS BEFORE THEY APPROVE ANY PERIO TREATMEN SINCE THIS PROCEDURE USUALLY HAS A MAX. YOU CAN CALL YOUR INSURANCE COM. AND ASK TO SPEAK TO A PROVIDER SPECIALIST THEY WILL IN RETURN LOOK INTO THE CLAIM AND THE SUDDEN CHANGE ON CODE PROCEDURE, ALSO MAKE THEM AWARE THAT THIS PROCEDURE NEVER TOOK PLACE. AN INVESTIGATION WILL FOLLOW AS TO WHERE THE DOCTOR WILL NEED TO SUBMIT PERIO EVALUATION W/ POCKET DEPTHS EXAMINATION, A COMPLETE FULL MOUTH SERIES WHICH IS ALWAYS REQUIRED IN A PERIO CASE. AND BELIEVE YOU ME...HE WILL HAVE TO REFUND THE ENTIRE MONIES BACK TO YOUR INSURANCE COM. HE WILL ALSO BE FLAGGED WITH ALL HIS INCOMING DENTAL CLAIMS. IF THEY FIND HIM AT FAULT KNOWINLY, HE MAY ALSO LOSE HIS PROVIDER CREDENTIALS WITH THIS INS. CO. FINANCE SPECIALIST/OFFICE MANAGER-GOOD LUCK


ERIKA

MERIDEN,
Connecticut,
U.S.A.
REPORT THIS INCIDENT TO THE INSURANCE

#5Consumer Comment

Thu, June 19, 2003

AS AN OFFICE DENTAL OFFICE MANAGER OF 18 YEARS. I HAVE CAN TELL YOU THAT THE INS. COM. USUALLY ASKS FOR X-RAYS BEFORE THEY APPROVE ANY PERIO TREATMEN SINCE THIS PROCEDURE USUALLY HAS A MAX. YOU CAN CALL YOUR INSURANCE COM. AND ASK TO SPEAK TO A PROVIDER SPECIALIST THEY WILL IN RETURN LOOK INTO THE CLAIM AND THE SUDDEN CHANGE ON CODE PROCEDURE, ALSO MAKE THEM AWARE THAT THIS PROCEDURE NEVER TOOK PLACE. AN INVESTIGATION WILL FOLLOW AS TO WHERE THE DOCTOR WILL NEED TO SUBMIT PERIO EVALUATION W/ POCKET DEPTHS EXAMINATION, A COMPLETE FULL MOUTH SERIES WHICH IS ALWAYS REQUIRED IN A PERIO CASE. AND BELIEVE YOU ME...HE WILL HAVE TO REFUND THE ENTIRE MONIES BACK TO YOUR INSURANCE COM. HE WILL ALSO BE FLAGGED WITH ALL HIS INCOMING DENTAL CLAIMS. IF THEY FIND HIM AT FAULT KNOWINLY, HE MAY ALSO LOSE HIS PROVIDER CREDENTIALS WITH THIS INS. CO. FINANCE SPECIALIST/OFFICE MANAGER-GOOD LUCK


Tina

West Valley,
Utah,
U.S.A.
Dentist Loses Law Suit

#6Author of original report

Sun, June 01, 2003

Stephen A. Walker took me to small claims court in February to try to claim the money he was trying to get from me but he didn't even show up for court himself he sent his Acounts recievable clerk that I had never even met instead. She could not prove that I owed the money, and the case was dismissed. They had 10 days to appeal and I have not yet heard anything more from them so I assume they decided it was cheaper to not have me pay the money I did not owe than try to sue me again for it.

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